What it costs
Flat $10 anywhere in the United States, and free on orders over $100. One rate, however many pieces are in the order.
We don't ship outside the United States yet. Email us if you're abroad and want something specific, and we'll tell you what it would cost and if we can get it to you.
How long it takes
Orders go out within two business days by USPS Ground Advantage, tracked and insured. Most of the country receives orders in two to five days after that. If you need something faster, email us before you order.
How we pack
- All books and prints are bagged and boarded.
- Exclusives and signed books are on clear backing boards.
- Pieces over $100 also get a toploader (hard plastic 'slide in' case for extra protection).
- All books are shipped in recycled rigid mailers (Gemini or similar) within a waterproof outer bag.
- Other items including any graded slabs are bubble wrapped and shipped in a box.
Preorders and orders that ship together
Currently preorders are paid in full at checkout, and each listing gives the month we expect it. If your order includes a preorder, the whole order ships once everything has arrived. To get the in-stock pieces sooner, place two orders.
Preorder listings use the publisher's preview art and details. Publishers sometimes change a cover, add trade dress, turn an open variant into a ratio, or move the date. When that happens we email you, and you can cancel for a full refund or keep your order.
Local pickup
If you're in the Pittsburgh area, email us and we can arrange a pickup.
Returns
Sales are final unless something's on us. If a piece arrives damaged, isn't what the listing described, or isn't what you ordered, email support@monsterarc.com within 7 days of delivery with your order number, photos of the book out of its bag and board, and photos of the mailer it arrived in. We'll refund or replace it, and return postage is on us. Keep the packaging until we've sorted it out, since the post office may ask for it.
Small bindery and printing marks are normal on new books and fall within Near Mint, such as a cover slightly off center, a light spine tick, a little color rub on the back, or paper left wavy by the press. A book with marks like these is as described.
Changed your mind? Ask anyway. We can't promise, but we often say yes.
The full details, including preorders, lost packages and signatures, are in our refund policy.
Sales tax
We collect Pennsylvania sales tax on orders shipped to Pennsylvania addresses, at the rate for the delivery address.
Reach us
support@monsterarc.com · 412.805.0862
Bellevue, PA 15202