Shipping policy
What it costs
Flat $10 anywhere in the United States, and free on orders over $100. One rate, however many pieces are in the order.
We don't ship outside the United States yet. Email us if you're abroad and want something specific, and we'll tell you what it would cost and if we can get it to you.
Where we ship from
Bellevue, PA 15202, just outside Pittsburgh.
How long it takes
Orders go out within two business days by USPS Ground Advantage, tracked and insured. Most of the country receives orders in two to five days after that. If you need something faster or sent another way, email us before you order.
How we pack
- All books and prints are bagged and boarded.
- Exclusives and signed books are on clear backing boards.
- Pieces over $100 also get a toploader (hard plastic 'slide in' case for extra protection).
- All books are shipped in recycled rigid mailers (Gemini or similar) within a waterproof outer bag.
- Other items including any graded slabs are bubble wrapped and shipped in a box.
Preorders and orders that ship together
Preorders are paid in full at checkout, and each listing gives the month we expect it. If your order includes a preorder, the whole order ships once everything has arrived. To get the in-stock pieces sooner, place two orders.
Preorder listings use the publisher's preview art and details. Publishers sometimes change a cover, add trade dress, turn an open variant into a ratio, or move the date. When that happens we email you, and you can cancel for a full refund or keep your order.
Local pickup
If you're in the Pittsburgh area, email us and we can arrange a pickup.
Returns
Sales are final unless something's on us. The details are in our refund policy.
Sales tax
We collect Pennsylvania sales tax on orders shipped to Pennsylvania addresses, at the rate for the delivery address.
Reach us
support@monsterarc.com · 412.805.0862
Monster Arc LLC, Bellevue, PA 15202
